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Clear Cache from your Web Browser

If you are having problems logging into (or staying logged in) your BlogPatrol user account, then please perform the action known as "clearing the cache" from your web browser.

What is cache? The following web pages at Ask Yahoo! and IWebTool.com provide basic, non-geeky explanations, whereas WiseGeek.com and SEOConsultants.com give you definitions on the more technical and geeky side.

Relative to your BlogPatrol account, cache is the short-term, temporary memory which your web browser (e.g. Internet Explorer, Mozilla Firefox, Safari, etc.) uses to store information about websites that you visit, such as your BlogPatrol account username and password. Unfortunately, we have found that sometimes the browser cache interferes with a BlogPatrol user's ability to log into their account. The good thing is that clearing the cache, or deleting whatever is stored in that temporary memory area known as cache, usually solves this problem.

Please use the instructions we have provided below to clear the cache from the web browser that you are using:

Internet Explorer 7.x - Windows

1. Select Tools-> and then Internet Options.
2. Click on the General tab and then the Delete... button.
3. Click the Delete files... button and then Yes on the Delete Files confirmation window.
4. Click the Close button and then the OK button.

Internet Explorer - Mac

1. Start Internet Explorer
2. Select Explorer->Preferences from the toolbar.
3. Select the Web Browser menu.
4. Select the Advanced menu.
5. Then on the right-side of the "Preferences" window in the Cache section, click on Empty Now.

Netscape/Mozilla - Windows

1. To clear the cache in Netscape, you need to select Edit | Preferences to display the "Preferences" window.
2. Click on the + in front of the "Advanced" menu.
3. Click once on Cache to display the cache options on the right-side of the "Preferences" window
4. Click on the Clear Cache button.
5. Click OK to close the "Preferences" window.

Netscape/Mozilla - Macintosh

1. Select Edit | Preferences.
2. Select Advanced.
3. Select Cache.
4. Then on the right-side of the "Preferences" window, click on the Clear Cache button.

Firefox 1.5 - Windows

1. Click on Tools | Options.
2. Click on the Privacy icon.
3. View the "Cache" tab and click on Clear Cache Now.
4. Helpful Instructions by Video: Go to this excellent YouTube video which provides narration and screen shots of how to clear the cache within Mozilla's Firefox Browser.

Firefox 2.x - Windows

1. Click on Tools | Options.
2. Click on the Privacy icon.
3. Click on Clear Now under the Private Data section.
4. Click on the OK button to return to browsing.
5. Helpful Instructions by Video: Go to this excellent YouTube video which provides narration and screen shots of how to clear the cache within Mozilla's Firefox Browser.

Firefox 1.5 - Mac

1. Click on Firefox | Preferences.
2. Click on the Privacy icon.
3. View the "Cache" tab and click on Clear Cache Now.
4. Helpful Instructions by Video: Go to this excellent YouTube video which provides narration and screen shots of how to clear the cache within Mozilla's Firefox Browser.

Firefox 2.x - Mac

1. Click on Firefox | Preferences.
2. Click on the Privacy icon.
3. Click on Clear Now under the Private Data section.
4. Click on the red close window button to return to browsing.

Safari 2.x - Mac

1. Click on Safari | Empty Cache.
2. A window will appear asking if you want to clear cache. Click on Empty.

If you need to reset the cookies in your web browser, click on this link for more information.

Need individualized support? Use our web contact form to send us your question and we'll respond us quickly as we can.

Site Map: Return to signup or login page > You are on the clear cache page.